Privacy Policy

Last Updated: December 11, 2024

Before We Get Into the Details…

When you upload files to LetsRemoveBG, we handle them securely:
  • Processing: Your files are uploaded securely and processed as expected.
  • Deletion: Files are deleted shortly after processing.
  • Privacy: We don’t publish your files, share them unexpectedly, or use them to improve our products unless you explicitly send them as feedback.

We collect usage statistics (excluding your files). If you contact us (e.g., via email), we use the personal data you provide to respond. Purchases require us to retain data for purposes like bookkeeping and financial reporting.

1. Information We Collect

1.1 Information You Provide Directly
  • Account Registration: Name, email address, and details of your chosen one-time payment plan.
  • Communications: Information provided when subscribing to updates or submitting inquiries.
We also collect messages you send to us to operate, maintain, and provide the features and functionality of our Services, correspond with you, and address any issues you raise.

1.2 Information We Receive from Third Parties
  • Name and email address.
  • Other information you’ve permitted the third party to share.
Review and adjust your privacy settings on third-party services before linking them to our Services. You can unlink your third-party account by adjusting your settings on the third-party service.

1.3 Information We Collect Through Your Use of Our ServicesWe collect minimal technical data to operate and enhance the functionality of our Services.

1.4 Payment InformationWhen you make a one-time payment for our plans, we collect the necessary payment information to process your transaction. Payment data is handled securely through our payment processor and is not stored on our servers. We also retain certain purchase-related information for accounting, tax, and compliance purposes.

1.5 Cookies InformationWhen you use our Services, we send cookies—small text files containing a string of alphanumeric characters—to your device. Cookies are used to improve user experience, save preferences, and analyze how the Services are used.

2. How We Use the Information

We use the information we collect to:
  • Provide, operate, and maintain our Services.
  • Process your one-time payments.
  • Improve, personalize, and expand our Services.
  • Understand and analyze how you use our Services.
  • Communicate with you, including sending renewal reminders before your plan expires.
  • Detect and prevent fraudulent transactions or unauthorized access.

3. Data Security

We use industry-standard security measures to protect your personal data. While no method of transmission over the Internet or electronic storage is completely secure, we strive to use commercially acceptable means to protect your information.

4. Your Rights

You have the right to:
  • Access the personal data we hold about you.
  • Request correction or deletion of your personal data.
  • Opt-out of marketing communications.
  • Withdraw consent to data processing, where applicable.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].